Shipping
Splendor Watch & Jewellery is constantly striving to ensure a fast and efficient method of processing and shipping out orders. When orders are received during business hours, we will try to get the order out within 3-5 business days. Unless there is a problem with the order, all orders will be processed and shipped out at a maximum of 7 business days. For shipping rates and arrival times please visit the specified shipping carrier with the tracking number that was provided.
Weekend orders will be processed on the next business day. If there is an urgent matter with shipping please email us as soon as possible to sort it out. Once the shipment is made it is very difficult to make any changes and extra charges will be needed.
Exchanges
We replace items within 7 days of purchase if they are defective or damaged. If you need to exchange it for the same item, please send us an email and bring your item to our showroom in person.